Apple Auto Glass

B Clean Professionals a year ago

Review for Apple Glass Replacement, Pembroke We reached out to Apple Glass Replacement in Pembroke because we wanted to support a local business, just like ours. Initially, the owner advised us it would be cheaper to pay out-of-pocket rather than go through our insurance, claiming it might raise our premium. However, when we checked with our insurance company (Expertise), they confirmed that replacing the window would not affect our premium. We scheduled an appointment, and the owner told us the technician would arrive between 8 and 10 AM. Unfortunately, the technician didn’t arrive until 4 PM. To our surprise, we discovered that Apple Glass does not perform the work themselves—they subcontract it out to another company. When we decided to go through our insurance for a more affordable option, the process became unnecessarily difficult. We tried to arrange a three-way call between Apple Glass, the insurance company, and ourselves, but the owner wouldn’t answer their call. Yet, when the subcontractor called him directly, he picked up immediately. This raised concerns that the owner may have been avoiding our insurance company’s calls deliberately. When we finally spoke to the ow

A Shirzai 2 years ago

Thanks to Apple Auto Glass, very quick and efficient. Didn’t have to wait for my new windshield on my Camry. Same day service thanks to Leo the dispatcher and his team for helping me today.

Simon Nguyen 3 years ago

They installed the wrong windshield and my lane assist does not work. I contacted them and they insisted that the windshield is correct so they send me to a place for calibration and that place also won’t able to get it to work and I have to paid for the service. I tried to contact apple auto glass and no one is answering the phone. I left a message and haven’t heard from them. This is a scam!

Dakota Watson 4 years ago

From beginning to end, Apple Auto Glass was professional, well prepared, knowledgeable, and courteous. They are very affordable and punctual, which I learned when they arrived at my vehicle 15 minutes before my scheduled appointment, ready to work. I would highly recommend this company to anyone in need of any vehicle glass services.

Angelia Leon 5 years ago

The service here is exceptional! I was referred by Sean and what an amazing young man he is! He went above and beyond telling me all about the services provided here. He is a true professional and im really glad to be a reoccurring customer here. Service is prompt, efficient and quality and well done! Good job guys! I will recommend to all my colleagues and family!